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康佳电视质量太差

2014-09-24消费者投诉网

投诉行业
康佳电视投诉
投诉品牌
康佳LED47X9000PD
投诉地区
山东省 -- 威海市
投诉人
宫先生
投诉诉求
我要求康佳集团能重视用户投诉,给我更换同尺寸电视机一台。


投诉详情:

 

yle=“font-size: 9pt; font-family: Arial; “>  yle=“font-size: 9pt; “>本人是yle=“font-size: 9pt; font-family: Arial; “>2012yle=“font-size: 9pt; “>年yle=“font-size: 9pt; font-family: Arial; “>6yle=“font-size: 9pt; “>月yle=“font-size: 9pt; font-family: Arial; “>25yle=“font-size: 9pt; “>日购买到康佳yle=“font-size: 9pt; font-family: Arial; “>LED47X9000PD yle=“font-size: 9pt; “>电视机一台。在当年yle=“font-size: 9pt; font-family: Arial; “>11yle=“font-size: 9pt; “>月份出现死机问题,联系康佳售后,送到康佳乳山市青云家电维修部,进行了补焊和升级。结果到了yle=“font-size: 9pt; font-family: Arial; “>2013yle=“font-size: 9pt; “>年的yle=“font-size: 9pt; font-family: Arial; “>9yle=“font-size: 9pt; “>月份,电视又出现问题,程序混乱,乳山市青云家电维修部说是主板需要更换,花费yle=“font-size: 9pt; font-family: Arial; “>640yle=“font-size: 9pt; “>元更换主板(保修三个月)。结果好景yle=“font-size: 9pt; font-family: Arial; “> yle=“font-size: 9pt; “>不长,到了yle=“font-size: 9pt; font-family: Arial; “>2014yle=“font-size: 9pt; “>年yle=“font-size: 9pt; font-family: Arial; “>4yle=“font-size: 9pt; “>月份,电视机又出现问题,程序混乱,关不死机,开不了机,乳山市青云家电维修部又给更换主板,花费yle=“font-size: 9pt; font-family: Arial; “>200yle=“font-size: 9pt; “>元(保修三个月),这次要yle=“font-size: 9pt; font-family: Arial; “>200yle=“font-size: 9pt; “>元是因为距离上次更换主板时间太短,维修部不好意思再多收钱。这让人恼的康佳电视太差劲,到了yle=“font-size: 9pt; font-family: Arial; “>2014yle=“font-size: 9pt; “>年yle=“font-size: 9pt; font-family: Arial; “>8yle=“font-size: 9pt; “>月份,电视又出现问题,程序混乱,关不了机,开不开机,乳山市青云家电维修部检修后说是修不了,发到济南康佳维修部,说是又要更换主板,要花费yle=“font-size: 9pt; font-family: Arial; “>770yle=“font-size: 9pt; “>元。yle=“font-size: 9pt; font-family: Arial; “>

yle=“font-size: 9pt; font-family: Arial; “>      yle=“font-size: 9pt; “>我信任的康佳电视成了我的烦心事,两年多一点的时间,坏了四次,如此的产品质量,本人多次拨打康佳大拇指服务热线yle=“font-size: 9pt; font-family: Arial; “>4008800016yle=“font-size: 9pt; “>,服务小姐只是告知找售后维修,说什么主板超过一年的保修期,而重点的电视质量问题不向厂家反映,只是一味敷衍用户。yle=“font-size: 9pt; font-family: Arial; “>

yle=“font-size: 9pt; font-family: Arial; “>   yle=“font-size: 9pt; “>我要求康佳集团能重视此款电视质量问题,什么主板只能用三个月就出问题啊!我要求康佳集团能重视用户投诉,给我更换同尺寸电视机一台。yle=“font-size: 9pt; font-family: Arial; “>


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